Course FAQ

Does an online course work?

The content of our online programs is offered digitally, mostly in a video format. The advantage for you is that you can follow the course from anywhere in the world and don’t have to worry about a fixed time schedule. We’ve recorded the lectures and slides. You can determine your own pace and when you start. Everything, including videos and course materials, can be downloaded.

When do the online courses start?

They start whenever you want them to! An advantage of online courses it that you can determine your own pace. Within 48 hours of receiving your payment, we will active your account. You determine when you actually start.

Are these courses for me?

The HR Analytics Lead specialization is for anyone interested in preparing for the role of an HR analytics lead, HR analytics consultant, or any role similar to these. No prior knowledge is required
The Lead course is also relevant for those who do not aspire a specific role but simply want to acquire more in-depth knowledge about this exciting new field.

The HR Analyst in Excel specialization is for those interested in doing actual HR data cleaning and analyses in excel. No prior knowledge of statistics is required, although we do suggest basic excel skills and also recommend that you have a basic understanding of HR analytics (similar to what we teach in our HR Analytics Lead course).

When and where can I log in?

We will activate your account within 48 hours of confirming your order. Once activated you will receive an email with your username and password. In this email we will also provide the link to the login page and some additional information on how to configure your account and schedule sessions.

Can I skip one or more weeks?

Yes. These courses are self-paced so there’s no problem with taking one or more weeks off in between (for instance when enjoying a well-deserved vacation). All content will be available for 12 months. However, the learning experience will be most effective when you finish one module per week, for 7 consecutive weeks.

How does the money-back guarantee work?

Our courses come with a 30-day 100% money back guarantee. We pride ourselves on high-quality programs that actually work…if you put the work in.

Within 30 days starting the course, if you are unhappy for whatever reason just email our customer service at support@hrmetricsservice.org and you will receive a full refund.

Can I download the videos and course materials?

Yes! You can download all our course materials (including the videos) to your local device. Sharing these materials with others is however strictly forbidden.

Can I complete all lessons at once?

Yes! All lessons are available right away. To optimize the learning curve you will have to follow them in the pre-defined order.

Do I need to pass an exam to finish the course?

No. We’ll monitor your progress along the way and intervene if necessary.

What do I need to take part in these courses?

To access the video lessons, course materials you only need a tablet or computer with a working internet connection.

My question is not in the FAQ

If you have any other questions, feel free to drop us a line at support@hrmetricsservice.org. We strive to respond within 24 hours.